Shipping and Costs
The cost of shipping is borne by the User and amounts to € 6.00; if the total amount of the order exceeds € 49.00, shipping is free.
The delivery time of the goods is 2 working days. It may vary depending on the stock availability of the purchased product (e.g. if the product is available from the manufacturer) and the delivery method for the product.
In any case, the delivery date is merely indicative and in no way binding for ERBOLINEA 1 srl.
ERBOLINEA 1 srl uses couriers/carriers that offer the best quality/price ratio for the destination concerned: this allows us to offer our customers favourable prices and quality service.
Under no circumstances will it be possible to make deliveries by appointment and/or at fixed times and/or days.
In the event of non-delivery of the goods due to an incorrect address provided by the User or due to completion of storage in the courier/carrier's warehouses and/or in any case for any cause attributable to the User's behaviour, a new shipment will be possible ONLY upon advance payment of the same according to the methods indicated by ERBOLINEA 1 srl.
Delivery of Goods
Upon delivery of the goods, the User shall check:
- that the number of packages delivered corresponds to the number indicated in the transport document;
- that the packaging is intact and undamaged, including the closing tapes.
In the event of tampering and/or breakage, the User shall immediately dispute the shipment and/or delivery using the document received from the courier or other operator and affixing the words "RESERVE TO CHECK GOODS FOR ....." (indicate the reason).
The User shall thereafter report any damage within 3 days of receipt of the goods in the manner prescribed by the dispatcher.